000 00275nam a22001217a 4500
999 _c3778
_d3778
020 _a9780750659765
082 _a338.400
100 _aDirk Glaesser
245 _aCrisis Management in the Tourism Industry
260 _aNew York
_bElsevier
_c2004
300 _a269
942 _cBK