000 00257nam a22001217a 4500
999 _c3310
_d3310
020 _a9712033159
082 _a658.4058
100 _aVinod V. Sople
245 _aBusiness Process Outsourcing
260 _aNew Delhi
_bPHI
_c2009
300 _a228
942 _cBK